Front Office Manager

Denver, CO

We are seeking a Front Office Manager with a passion for sales, fitness, high fives and a commitment to community-building. In this role, you will be primarily responsible for selling fitness and training memberships, promoting fitness programs, and providing outstanding customer service to our clients.

Responsibilities:

  • Call leads and respond to customer inquiries via phone, email, and in person
  • Book appointments
  • Greet and assist customers in a professional and friendly manner
  • Give club tours
  • Sell fitness memberships and training packages
  • Maintain a clean and organized front office area and general club upkeep
  • Handle member concerns and provide exceptional customer service
  • Create a fun atmosphere and engage in community events within and outside the club
  • Assist with marketing initiatives and outreach to attract new customers
  • Track sales and membership numbers
  • Attend sales meetings and training sessions

Preferred Qualifications:

  • Sales and marketing background
  • Proven ability to meet sales targets and goals
  • Strong communication skills
  • Friendly and outgoing personality
  • Goal-oriented
  • Welcoming and compassionate attitude for all people
  • Service-oriented
  • Integrity
  • Committed
  • Passion for Fitness

Compensation:

  • Targeted earning potential up to $65,000 with base pay and commission
  • Free gym membership for you plus 1
  • Paid holidays; Paid time off; Healthcare reimbursement; 401K (with full-time employment)
  • $250 per year for continuing education opportunities

JOB CODE: 1000020